Frequently Asked Questions

Speedway and other competing gasoline retailers deal with constant fluctuations in the wholesale cost of gasoline. Unlike other consumer products, gasoline is a world commodity. The U.S. must compete with countries around the world for the supply of oil and gasoline. Demand, particularly in the U.S., Europe, China and India, is strong while supply is tight. This balance between supply and demand is aggravated by other issues, such as political unrest and weather. The smallest change in the supply and demand balance will affect the cost of crude oil and gasoline. As a result of these impacts, we adjust gasoline pricing to constantly bring you the most competitive price possible.

To help offset some of the impact of higher gasoline prices, we encourage you to participate in our free Speedy Rewards program at www.SpeedyRewards.com. It provides you with rewards for the simple act of shopping with us – and it is our way of delivering additional savings to you, our valued guest. Once a member, you can also utilize our Speedy Rewards Pay Card at www.speedway.com/Cards/PayCard functionality to save 5¢ per gallon for the first 90 days, plus double Speedy Rewards Points on fuel purchases.

To obtain a copy of a receipt, please contact the Credit Customer Service Department by emailing speedwaycreditcard@speedway.com or calling 1-800-428-4016. Credit Customer Service is open Monday through Friday 8:30 am to 5:30 pm EST.

Visit our Career section at www.speedway.com/Careers and select the area you are interested in. Your resume will be sent to the appropriate personnel.

Speedy Cash Gift Cards may be redeemed for fuel, food, or merchandise at participating Speedway and Rich Oil locations. They are not redeemable for lottery, money orders, or additional gift/prepaid cards.

Physical Speedy Cash Gift Cards may be purchased at your local Speedway location. Digital cards may be purchased online at Speedway.com or in the Speedway mobile app.

Visit Speedy Cash and select Learn More under “Buy a Speedy Cash Card Online Today!” to purchase online. In our mobile app, go to the Wallet and select the Add/Buy option under “My Gift Cards.”

Digital cards and reloads will arrive via text or email within minutes. Add your gift card number and access code to “My Gift Cards” in the Wallet section of the app to begin using your card.

Once you’ve added your gift card to “My Gift Cards” in the Wallet section of your app, select the card you want to use and scan the QR code at a Speedway location to pay for your purchase.

You can check the balance of your Speedy Cash Gift Card online at https://www.speedway.com/gift-card-balance or in the Wallet section of our mobile app.

Digital cards and reloads will arrive via text or email within minutes. Physical cards can take up to 10 days, depending on shipping method. FedEx tracking is available for an additional charge.

Speedy Rewards points are earned on in-store purchases only. No Speedy Rewards Points will be awarded for physical or digital cards purchased online or through our mobile app.

Please contact Speedway Customer Service at 1-800-643-1948.

Tracking for physical card orders is available for an additional cost when you select expedited shipping during checkout.

Speedy Cash Gift Card purchases are not refundable or redeemable for cash.

You can access the App Store or Google Play store from your mobile device and search for “Speedway”. You can also access links to download the app from www.speedway.com/mobileapps

No. The Speedway Mobile App has a convenient Store Locator and Gas Price search feature that does not require Speedy Rewards Membership. Speedy Rewards members will however, be able to view their account balances, access a digital version of their Speedy Rewards Card, manage their profile and enter sweepstakes from within the app, after logging in.

Using your email address and passcode that you registered with. This is the same login info you use on Speedway.com.

Yes, just login with your registered email address and passcode and you'll see your points balance at the top left of the screen on iOS devices. To view your points balance on Android, tap the three vertical dots in the upper right-hand corner to view your points balance. Additional account information can be found under Settings and Wallet.

You must be logged in. You can access the digital card 2 ways: Clicking on the Wallet icon, then select the Speedy Rewards card. You can also "shake to show card" to bring your Speedy Rewards card up at any time. Android devices also have a widget that displays your Speedy Rewards card.

Before fueling, scan your card from the Speedy Rewards app at the scanner on the pump, or hit YES to use alternate ID when prompted.

Insert your credit card or pre pay inside when prompted to “INSERT CREDIT CARD BEFORE PUMPING OR LIFT NOZZLE AND SELECT GRADE”

Once pre-payment has occurred “LIFT NOZZLE AND SELECT GRADE” and begin fueling. Your sale is complete once the nozzle is placed back and asked “RECEIPT YES/NO?” Your updated Speedy Rewards points will be on the bottom of the sales receipt.

Yes. First, you must be logged into your Speedy Rewards account. Then select Rewards star icon, and then you can tap on "Redeem." A digital copy of the coupon will be stored in the "Wallet" section of the mobile app after you make a selection. Simply present your Speedy Rewards card in the app at the checkout to claim your reward.

You can transfer Speedy Rewards points on Speedway.com or in the Speedy Rewards mobile app. Select “Transfer Points” from the Profile menu and follow the prompts. You will need the Speedy Rewards loyalty number and passcode for both the transferring and receiving member accounts.

Speedway promises to provide prices to be as accurate as possible. Prices are updated seven (7) days a week, approximately every 30 minutes. Prices listed are current prices since the previous download; however, the prices shown are not guaranteed. Store prices may vary between downloads and may vary at the store from the prices listed here. All sales will be made at the current posted street price at each store at the time of purchase.

Click on Settings. From there you can select your default fuel grade.

In order to get an accurate location, the GPS on your device must be turned on. For iPhones go to your device's Settings > Privacy > Location Settings > set to "On" and set the Speedway app to "Always". For Android go to your device's Settings > Location > set to "On".

If you have upgraded to a Speedy Rewards Pay Card, you can use your Digital Speedy Rewards card (via the app) in the store, and you will be given the option to pay for the transaction via your Pay Card account.

Not at this time. Please visit www.speedway.com/Cards/PayCard to sign up for Pay Card.

You must be logged in. Select the Speedy Rewards star icon, and then tap on "Play". Select the sweepstakes you are interested in. Enter the Number of Entries you’d like. Your points balance will be updated to reflect the number of points spent for your entries.

Speedy Rewards transforms your Speedway convenience store experience. Every time you make a purchase, excluding restricted items, you will immediately start earning points towards free gasoline and/or merchandise, as well as coupons for valuable savings, simply byscanning yourdigitalSpeedy Rewards card inside the store or at the pump. You can instantly review and redeem your points using the Speedy Rewards mobile app. Points may not be earned on purchases of money orders, in-store restaurant, milk (PA only), Speedy Cash prepaid cards, Vanilla Visa, and NetSpend, PayPal, or Green Dot reloadable products.

*By participating in the Speedy Rewards program, members agree to accept the Terms and Conditions governing its use. Speedway LLC reserves the right to change, suspend or discontinue the program at any time.

With membership, comes privileges! Speedy Rewards is our way of saying “Thank You” to our most loyal customers for their continued patronage. Every time you make a qualifying purchase, you will immediately start earning points towards free or discounted gasoline, merchandise, or gift cards, as well as coupons for valuable savings. Simply present your digital Speedy Rewards card every time you make a purchase in order to build your point balance.

There are many benefits to being a registered Speedy Rewards member. You can opt to receive our monthly email statements, which include valuable coupons for free or discounted merchandise. You will also receive a bonus on your birthday. Registered members can redeem points and transfer points. Create a Speedy Rewards account in one of these two ways: Speedway Mobile App – Download the mobile app at either the Google Play Store or the Apple App store. Open the mobile app and press Register. The app will launch the registration process. Online - Visit www.Speedway.com and click on Login/Sign Up. Click on Create Account. Enter your name, an email and create a passcode to register. Go to My Profile to complete your full profile.

Mobile App – Members who have downloaded the Speedway mobile app can scan their digital card right from their smartphone.

Alternate ID – When registering for Speedy Rewards or updating a profile, members can add a mobile phone number as an Alternate ID. This can be entered on the Speedy Rewards Touchscreen or PIN Pad. Members receive the same Speedy Rewards benefits as scanning their digital card.

Card – Although we no longer hand out Speedy Rewards cards, members can still use their existing card or key tag to earn points. However, Speedy Rewards members who scan their digital card from their mobile app may be eligible for extra rewards.

It’s easy to earn Speedy Rewards points. Just present your digital Speedy Rewards card every purchase, whether it is at the register or at the pump. Every time you make a purchase, excluding restricted items, you will receive Base Points for that transaction. Members earn 20 base points per dollar on merchandise and 10 base points per gallon of fuel.

Speedway has select items throughout the month that you can purchase and earn Bonus Points. Bonus Points are earned in addition to the base points you receive for purchasing that particular item. Monthly Bonus Point items are identified at www.Speedway.com, on the Speedway mobile app, or on special signs throughout the store.

You also have the opportunity to earn additional points by using the Speedy Rewards MasterCard®. Please see a sales associate for details.

Restricted items are items that are not eligible to earn base points. At this time restricted items include tobacco, alcohol, lottery, money orders, in-store restaurant, milk (PA only), Speedy Cash prepaid cards, Vanilla Visa, and NetSpend, PayPal, or Green Dot Reloadable products.

Redeeming points is very easy! You have two convenient ways to redeem your Speedy Rewards points: Speedway Mobile App - Login to your Speedy Rewards account on the Speedway mobile app using your email address and passcode. Click on Rewards then Redeem to see a list of the rewards. Select the item of your choice and then you will be prompted to enter your passcode. Click Confirm to Redeem and a digital coupon will be stored in your Speedy Wallet. The number of points required for that reward is then subtracted from your total points balance. Simply visit a Speedway store, pick up your reward item, and present your item and digital coupon to the store associate. Speedy Rewards Touchscreen - Scan your digital Speedy Rewards card inside the store when making a purchase. Any eligible items that you can use points to get for free will be highlighted with a Pay with Points button next to it. Just tap the button and enter your Passcode. Once you have successfully entered your Passcode, a discount will appear in the transaction and the number of points required will be subtracted from your total point balance.

*Please remember that your Speedy Rewards account must be registered with a Passcode number prior to redeeming points.

You have three options for checking your points balance: Your point balance is printed on the Speedy Rewards receipt you receive after each transaction. Download the Speedway mobile app and login to your account. Your points balance, club status, and transaction history will be at your fingertips at all times. View your points balance, club status, and account activity on the web at SpeedyRewards.com.

One of the benefits of being a Speedy Rewards member is that you are automatically enrolled in our Speedy Rewards clubs. Just present your card from theSpeedy Rewards app when purchasing club items. After you purchase the required number of items for the club, you will automatically receive a coupon for free product or bonus points. Visit Speedy Rewards Clubs to view a complete list of clubs.

You may submit one receipt per day by visiting your account and selecting the “Submit a Receipt” option. You will need the 7-digit Store Number, Transaction Number, and Date shown on the receipt. Only receipts dated within the last 14 days will be accepted.

Base, Bonus and Club points earned with your Speedy Rewards card in the app will expire after 9 months of inactivity. Members have 30 days to use Speedway Fuel Rollbacks earned with your digital Speedy Rewards card.

There are two ways you can easily update your Speedy Rewards information: Speedway Mobile App – Download the mobile app and login into your account using your email address and passcode. IOS: Click on the Settings symbol then Account Information. Android: Click on menu symbol, click Settings, then Account Information.

Online at www.Speedway.com – Log into your account using your email address and passcode. Click on Manage Account in the upper right hand corner.

If you would like to update your passcode, log into your account and select the Profile option. From there, select Change Passcode and follow the prompted steps to create a new passcode.

The lockout period is for 24 hours. If your account remains locked after 24 hours, contact the Customer Service Department at 1-800-643-1948 during business hours (7 am to 8 pm EST Monday through Friday, and 8 am to 5 pm EST Saturday and Sunday).

You can transfer Speedy Rewards points on Speedway.com or in the Speedy Rewards mobile app. Select “Transfer Points” from the Profile menu and follow the prompts. You will need the Speedy Rewards loyalty number and passcode for both the transferring and receiving member accounts.

New physical Speedy Rewards cards are no longer available. There are plenty of benefits to using the digital Speedy Rewards card within the app. Here is what you should do based on the state of your lost physical card:

Registered cards

Log into your Speedy Rewards account from the website or in the mobile app and go to your account page. Select “Lost Your Card?” and follow the instructions to replace and merge your old account with a new one so you can continue to earn and redeem points with a digital version of your card.

Unregistered cards

If your physical card is not registered, it may be difficult to locate your account and protect your points. Contact us at Speedway Customer Service for assistance.

No. You will continue to enjoy all the benefits whether you scan the mobile app, enter an alternate ID, or scan a card. Make sure your physical card is registered with a Speedy Rewards account so you can enjoy even more benefits within the mobile app and protect your points if your card is ever lost or destroyed.

Yes. Members can still scan their physical card at the pump or inside at the counter. Make sure your physical card is registered with a Speedy Rewards account so your points are protected if your card is ever lost or destroyed.

There is no set date for when physical Speedy Rewards cards will become inactive. Make sure your physical card is registered with a Speedy Rewards account so your points are protected if your card is ever lost or destroyed.

Any store employee will be happy to assist in answering questions or solving any problems you may experience. You can also call our Customer Service center at 1-800-643-1948 (Monday – Friday 7:00 AM – 8:00 PM EST and Saturday - Sunday 8:00 AM – 5:00 PM EST) for assistance.

The Speedy Rewards Mastercard® is a credit card and your Speedy Rewards card all in one! You will earn 50 Speedy Rewards points per dollar by using the card for purchases at Speedway locations and 10 points per dollar everywhere else when you use your credit card. These points are in addition to the Speedy Rewards points you may earn today through the Speedy Rewards Program. You can also earn 25,000 bonus points when you spend at least $500 within the first 3 billing cycles after your credit card account is opened.

Go to www.speedyrewardsmc.com to apply online or complete a paper application available at any Speedway location.

Your new Speedy Rewards Mastercard® account comes with a new Speedy Rewards number. When you receive your new Speedy Rewards Mastercard®, you can go to www.firstbankcard.com/speedway and log into your credit card account. There is an option to merge your current Speedy Rewards account with your new Speedy Rewards number. You can also get assistance with merging accounts from Speedway Customer Service at 1-800-643-1948 (Monday – Friday 7:00 AM – 8:00 PM EST and Saturday - Sunday 8:00 AM – 5:00 PM EST). Please note: if you’re using an old physical Speedy Rewards card, in order to merge accounts, your card must be registered to a Speedy Rewards account. Once the merge is complete, your physical Speedy Rewards card will be deactivated and your Speedy Rewards Mastercard® will be the only card you need.

Please call our customer service department at 1-800-643-1948 if you need to transfer Speedy Rewards points to another account.

First Bankcard®, a division of First National Bank of Omaha, is the issuing bank for your credit card account. The customer service phone number for the Speedy Rewards Mastercard® is 1-888-295-5540. Representatives are on hand to assist you 24 hours/day, 7 days/week. Online assistance can be found at www.firstbankcard.com/speedway.

When you shop at any Speedway location and use your Speedy Rewards Mastercard® for purchases, you will receive 50 additional Speedy Rewards points for every $1 spent. These points are in addition to the base, bonus, and club points you earn automatically through the Speedy Rewards Program. You’ll also receive 10 points for every $1 spent everywhere else Mastercard is accepted when using your Speedy Rewards Mastercard®. Speedy Rewards points earned at Speedway locations will be automatically added to your Speedy Rewards account at the time of purchase. Points earned using your Speedy Rewards Mastercard® at other locations will be reported to the Speedy Rewards program at the end of each billing cycle. New Speedy Rewards Mastercard® customers are eligible to receive 25,000 bonus Speedy Rewards points after spending at least $500 within the first three billing cycles.

The Speedy Rewards points you earn at Speedway locations using your Speedy Rewards Mastercard® will be shown on your receipt and automatically added to your Speedy Rewards account at the time of purchase. The points you earn using your Speedy Rewards Mastercard® outside of Speedway locations will be clearly shown on your monthly credit card statement and automatically reported to your Speedy Rewards account at the end of each billing cycle. Your Speedy Rewards account activity can be viewed on the Speedway Mobile app, or at www.SpeedyRewards.com.

To earn and redeem points with your new Speedy Rewards Mastercard®, you will need to register your Speedy Rewards account. Go to www.SpeedyRewards.com and click on "Login / Sign Up". Input your Speedy Rewards card number which is located on the back of your credit card underneath the barcode and begins with 499. You will also need to fill in all other required fields. Once complete, your card will then be registered and you will have access to redeem points in addition to all other member functions.

Speedy Rewards points earned by using your Speedy Rewards Mastercard® inside Speedway locations will be automatically added to your Speedy Rewards account at the time of purchase. Points earned during the month when you use your card everywhere else are not available for redemption until they are posted on your monthly billing statement and then automatically reported to the Speedy Rewards Program at the end of each billing cycle. To redeem your Speedy Rewards points, simply login to the Speedway mobile app. You can view your current point balance, point history, and your options for redemption.

Points are not earned on annual fees, finance charges and other fees or charges posted to your credit card account, cash advances (including but not limited to cash received over the amount of transactions charged to your card account, purchases of money orders or other cash equivalents), special check transactions, balance transfers, charges for other products, services or benefits provided, or other transactions determined not to be eligible. Points may be deducted from any returns, credits (for returned merchandise or otherwise) and disputed billing items. Points will not accrue and cannot be redeemed if the account is not open and in good standing.

If you need to report your card as lost or stolen, please contact First Bankcard at 1-800-444-6938.

If you decide to close your Speedy Rewards MasterCard® credit card account, you will need to create a new Speedy Rewards account by downloading the mobile app or creating an account on Speedway.com. You can then call Speedway Customer Service at 1-800-643-1948 (Monday – Friday 7:00 AM – 8:00 PM EST and Saturday - Sunday 8:00 AM – 5:00 PM EST) to have your Speedy Rewards points transferred to the new account.

Yes! Your Speedy Rewards Mastercard® has a barcode located on the back of the card which you can scan and still earn points through the Speedy Rewards Program even if you don’t pay with the credit card. If you are at the pump, you have two options. When you swipe your Speedy Rewards Mastercard®, the dispenser screen will ask you if you want to use the credit card for payment. Select “no” if you want to use a method of payment other than the credit card. Your Speedy Rewards account will still earn 10 points per gallon even if you choose to use another method of payment. The other option is to enter your Speedy Rewards alternate ID.

The Speedy Rewards Pay Card program is ending on August 31, 2023. Currently enrolled customers will receive an individual email with details of how they can continue to earn and redeem Speedy Rewards Points with all their purchases.

Speedy Rewards Pay Card is a loyalty/rewards account or smart phone mobile program that has been authorized to conduct an ACH debit transaction. It is a form of an electronic check with a secured User ID (PIN) for verification and security. You link your bank account to the payment card or mobile app and use it for payment at participating locations. We refer to it as your Speedy Rewards Pay Card!

You may contact Zipline’s Customer Service department at 1-877-403-2222 for assistance linking your Pay Card account to your Speedy Rewards account.

Debit cards and credit cards are forms of payment that carry large merchant fees from the banking and credit card industry. Speedway’s cost of processing a Speedy Rewards Pay Card transaction is less, which allows us to offer you either a gas discount or double points on your gas purchases, depending on your state. Occasional special promotions will offer you additional benefits for using your Speedy Rewards Pay Card. Each Speedy Rewards Pay Card transaction requires you to enter a PIN for security before it is authorized. Your Speedy Rewards Pay Card transaction is safer and more secure than any transaction completed with a card that does not require you to enter a PIN. Plus, you save time, earn points, and pay for your purchases with one card swipe!

No! The technology Speedway implemented to process your Speedy Rewards Pay Card transaction was designed to avoid the need for your bank to place a hold on your checking account funds.

Yes! Speedway LLC contracts with ZipLine (NPCA) to provide this service. ZipLine (NPCA) does not sell or disclose any information to a third party, including Speedway. Speedway does not have access to any of your registered bank account information. ZipLine (NPCA) complies with all National Automated Clearing House Association (NACHA) rules and regulations, which govern electronic payment processing. Your enrollment data is kept safe in our secured database servers. All bank information and PIN’s are encrypted as soon as your enrollment is submitted.

ZipLine (NPCA) has patent-pending technology that enables you to link your checking account, and a Personal Identification Number (PIN), with your Speedy Rewards account. Once complete, you can pay for fuel and merchandise at Speedway and participating locations to earn Speedy Rewards loyalty points, with one card swipe! After your card is activated, your card or mobile app (where applicable) can be used as your method of payment. An ACH debit transaction, for your total transaction amount, will be submitted to your bank account within the next three (3) business days.

Each time you swipe your Speedy Rewards Pay Card, you will be asked if you want to use it as your method of payment. If you don’t, press NO and you will then be prompted to present an alternative method of payment. However, a gas discount or double points are earned only when your Speedy Rewards Pay Card is selected as your method of payment. Whether you receive a discount or a points reward for Pay Card usage is dependent on the state. You will earn the standard program points regardless of the method of payment you choose.

Most banks do not charge for debit transactions, also referred to as electronic check transactions or ACH (Automated Clearing House) transactions. This is the same method of payment and processing that is currently used if you pay your mortgage, car payment or credit card bill on-line. If your transaction is returned as NSF (Non-Sufficient Funds) charges will apply from your bank and from ZipLine (NPCA).

The limits for use of your payment card are as follows: $100 per transaction 5 transactions per day $150 daily amount 15 transactions per week $500 weekly amount

Pay Card discounts, extra points and additional promotional discounts vary based on state. If you fuel in a state different than the address you registered with Pay Card, the everyday Pay Card discounts are handled differently than the promotional period discounts (60- or 90-day). As far as everyday discounts/extra points, you will receive them at any Speedway where you buy fuel, and the amount will be based on the state where the store is located. However, the promotional period discount is based on the address registered with Pay Card. If your home state does not allow promotional fuel discounts, you will not quality for the extra promotional discount, but you will still receive the everyday discount each time you fuel.

Alternate ID is a 7-10 digit number linked to your Speedy Rewards account that you can use in place of scanning your digital Speedy Rewards card. Each card in the Speedy Rewards app will have a unique Alternate ID so points earned will go directly to your account. You can use your Alternate ID at the pump or inside the store.

Login to your account in the mobile app or online and click on Alternate ID in My Profile. You will be able to add or edit this number from there.

Your Alternate ID can be viewed and updated online, in our mobile app, or at the in-store Speedy Rewards kiosk. Online, visit your Profile and select Alternate ID. On the mobile app, the "Change Alternate ID" option can be found on the settings screen.

Entering your Alternate ID at the pump or inside the store will act as if you scanned your digital Speedy Rewards card. Your base, bonus, and club points will show up immediately.

Your security is a top priority. That’s why we’ve added Two-Factor Authentication to your Speedy Rewards account. This extra security measure requires you to verify your identity using a randomized code that we’ll send each time you attempt to log in on an unrecognized browser or device. This additional step helps make sure that you—and only you—can access your account.

When you log into Speedway.com or the Speedy Rewards mobile app from an unrecognized device, you will be prompted to complete Two-Factor Authentication. We’ll send a verification code to the email address associated with your account. Entering the code on the verification screen will allow you to securely access your Speedy Rewards account on that device.

Emails are sent immediately, but they may take several minutes to appear in your inbox. Please also check your Spam or Trash folders, as some email providers may flag this type of communication. You can have the email sent again by selecting “Resend the code” from the verification screen.

Codes are good for 10 minutes once an email has been sent. After 10 minutes, the code will expire and you will need to resend the email or restart the Two-Factor Authentication process. If you get an invalid error repeatedly, please remove cookies from your browser and try again. Cookie blocker extensions will need to be disabled.